FAQ

Frequently Asked Questions

How long does shipping take?

Most U.S. orders arrive within 5–10 business days after processing. Processing typically takes 1–3 business days.

Will I receive tracking information?

Yes. Once your order ships, tracking information will be provided when available.

Can I change or cancel my order?

If you need to change or cancel an order, contact us as soon as possible at [YOUR SUPPORT EMAIL].

We cannot guarantee changes once an order has entered processing or shipping.

What if my order arrives damaged?

Contact us within 7 days of delivery at [YOUR SUPPORT EMAIL] and include photos of the damaged item and packaging. We'll review the issue and help with the next steps.

Can I return my order?

Eligible products can generally be returned within 30 days of delivery. Please review our Return and Refund Policy for complete requirements.

How long do refunds take?

Once a return is approved, refunds are generally issued to the original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.

Do you ship across the United States?

Yes. We currently focus on shipping within the United States.

How can I contact you?

You can reach our support team at:

Email: [YOUR EMAIL]
Phone: [YOUR PHONE NUMBER]
Address: [YOUR BUSINESS ADDRESS]

Our support team will respond as soon as possible.